Return Policy
General Terms
Starting online returns is easy
Enter your email address and verification code to sign in.
Go to your order history, select the order and items you want to return or exchange and follow the instructions.
L L S T Y L E, will gladly accept returns or exchanges, unworn, unwashed, and unaltered merchandise with all original internal garment tags days within 7 days of the delivery of your items and the customer provides return shipping.
What items are non-refundable?
For security, the following items cannot be returned or exchanged:
- Discounted items (if applicable) and Gold or silver jewelry.
Please do not return the package to the address on the waybill, that is not the return address. Otherwise no refund will be given!
It's important to note that the if the returns & exchanges are not caused by our fault (quality problem, color difference, wrong shipment), customers are responsible for the return freight.
If the purchased product is loss, or theft, Please collect evidence and contact us immediately.
Please do NOT send your return to the sender's address on your original package. This is not the return address and will affect the processing of your return.
- Be sure to tell us the item that needs to be returned or exchanged for get the return new address before you return it.
- You need to include your order number on the return form and give us the tracking number after sending the item back.
👁 No refunds will be given for those who cannot provide a tracking number.
- Be sure to tell us the item that needs to be returned or exchanged for get the return new address before you return it.
- You need to include your order number on the return form and give us the tracking number after sending the item back.
👁 No refunds will be given for those who cannot provide a tracking number.
When we receive your returned items and determine that they are in returnable condition (new, unworn, unwashed, and unaltered merchandise with all original internal garment tags), refunds or exchanges will begin.
Refunds
Refunds are usually returned within 7 days via the original method of payment (requests for refunds to other credit cards/accounts for any reason will not be accepted), or even within 24 hours if you paid via PayPal. If the returns are not caused by our fault (quality problem, color difference, wrong shipment), we will not refund the postage.
If you are a VIP customer, the refund is executed immediately after the return request is reviewed and approved.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@llstyle.us.
Exchanges
Each product can be exchanged once. If you want to change to a more expensive product, you need to pay the difference. If the replacement is less expensive than the original, we’ll refund the difference back to you
We will send you an email once the review is complete. If your return request is approved, a shipping label will be emailed to you within 48 hours. Please check your spam folder if you do not receive it within 48 hours. Once you receive the email, please follow the instructions to complete your return.
Your return request might be also rejected as we only accept items returned within the time limit of our return policy.
